These terms of offer for sale apply to products purchased by our website www.garagesale.com.pk which is a website managed by “The Garage Sale Company”.
Carefully read the terms & conditions before purchasing any products or availing any services on this website www.garagesale.com.pk. Any purchase made by you through the website shall signify your acceptance of these terms and your agreement to be legally bound by these terms.
- Please do not perform any purchases from this website if you do not agree with the terms of sale or any terms and conditions of the website usage.
- The Website is a platform that facilitates the online sale and purchase of household equipment & (“Services”). Once purchased, the item ownership will pass directly from The garage Sale Company, to the purchaser.
- The Garage sale Company has the right to change or discontinue any Service at any time, without notice. The Garage sale Company may add or modify the procedures, modes, processes or conditions of purchase at any time. The company will not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
Brand New/ Made to Order Furniture
The garage sale Company Standard Furniture Warranty Statement
New Furniture Sourced from third party vendors is not covered under The Garage Sale company warranty unless stated otherwise in writing by the company.
Original Invoice from The Garage Sale Company will need to be presented in order to claim any of the warranties mentioned below:
Polish of all Made to order furniture items is covered under six months warranty period from the delivery date of furniture. Warranty does not cover the polish damage caused by physical damage, extreme temperature, humidity or liquid spills.
‘Deco’ finished products are not covered in warranty.
Furniture Items sources from third party Vendors are not covered in warranty.
Hardware & Structure
The garage Sale Company will provides six months warranty for the structure & hardware of Made to order furniture.
Warranty does not cover damages caused by mishandling.
Warranty shall stand null and void if installations of Made to Order products are not carried out by The Garage sale Company’s staff.
Termite & Bed Bugs Issue
The Garage Sale Company insures that the highest quality raw materials are used in the making of our ordered items. However,
In the event of any claim involving termite or bed bugs infestation, it will be entertained only if customer finds traces of termite / like insects in wooden furniture within a period of one month from delivery and after inspection of customer premises for other termite/ bed bugs infestation.
Foam & Upholstery
The Garage Sale Company provides warranty for foam for a period of six months.
As per market norms, there is no warranty for upholstery, however upholstery of furniture will remain in good condition if proper care instructions are followed.
Warranty of mattresses is subject to terms mentioned in manufacturer’s warranty card provided separately at the time of delivery
Customers should approach the manufacturer directly in case of any claim.
Mirrors & Glass Tops
Mirror & Glass Tops are not covered in warranty; customers are advised to properly check these at the time of delivery for immediate replacement in case of any issue.
All glass tops and mirrors should be wiped with dry cloths/glass cleaners.
Claims after acceptance of order cannot be entertained.
- Customer information like names, phone numbers, email, and address etc, collected at our website is strictly for internal use and will not be shared with any other business or individual. We only collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services.
- Minimum online advance (Non Refundable) payment through our website is required to book any item. The rest of the amount can be paid COD or through bank transfer.
- If the customer cancels an order, 10% of the actual order amount will be deducted from the customer’s advance.
- You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit / debit card details to the approved payment gateways for availing Services on the Website.
- You shall not use the credit / debit card that is not lawfully owned by you.
- The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order.
- You will be solely responsible for the security and confidentiality of your credit / debit card details. The garage Sale Company expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit / debit card.
- Credit/Debit card transactions are completely safe as none of this sensitive information is stored at the company’s end, and is protected by Habib Bank Ltd.’s state of the art secure e-payment gateway interface.
DELIVERY OF THE PRODUCT
- The Garage Sale Company will facilitate charged delivery within Karachi. The delivery charges will be levied separately which will be told to the customer by us. Will depend on customer location and whether cargo lift is available or not in case other than ground floor.
- If there is any dispute regarding the shipment of the product or services for the area not covered by The Garage Sale Company will not be responsible for the non-delivery of the product.
- In case you book multiple orders for the Products and Services in one transaction, efforts will be made to ship all Products together. However, this may not always be possible.
- The garage sale company will not be responsible for any damage caused while taking goods through narrow corridors and stairwells.
- Deliveries are made within 3 working days for in-stock pre-loved or new items.
- Delivery time for any made to order items may vary from 1 week to a maximum of 4 weeks, depending on the manufacturing requirements of the item.
- The company reserves the right unconditionally, to change the delivery date, cancel the order or reduce the volume of the Products ordered by the Purchaser if:
The garage sale company is prevented from or delayed in carrying on of its business due to circumstances beyond the reasonable control of the Company including, but not limited to war or national emergency, acts of terrorism, protest, riots, fire, explosion, flood, epidemic, lock-outs, any other natural disasters, or restraints or delays affecting carriers for or suppliers to the Company.
Deliveries to Other Cities
- For delivery to other cities we will charge you separately for packing delivery to Builty Adda (trucking company)
- Delivery charges will vary and will depend on the volume or weight of the item you are purchasing.
- All items are booked as “to pay” at the Builty Adda.
- That means the customer has to pay whatever amount the Builty Adda is charging when they are receiving the items at their city.
- Note: The garage sale company will not be responsible for any damages/loss to the item during transport to other cities.
Warranty, Refund & Exchange Policy
- We do not provide any warranty or future claim for pre-loved items bought through our website.
- We provide standard warranty as per industry standards for new furniture and equipment.
- New or made to order Items once purchased cannot be exchanged or returned unless there is a manufacturing fault in the item identified and reported by the customer either at the time of taking delivery or within 2 working days of taking the delivery.
- The garage Sale company solely on its own discretion reserves the right to may buy back any item sold by the www.garagesale.com.pk within 1 month of the sale date @ 50% of the original sale amount or less if the condition of the item has changed from the day it was purchased.